Set your shop's languages and check translations

In Settings, under Languages, pick the shop default language, review the Spanish or English version of your menu and policies in the Translations table, and preview your booking page in each language with the links under Share. Automatic translation is off by default.

Before you start

Only the owner can change Shop default language; dispatchers can review translations. The app, the booking page and customer emails come in English and Spanish. Your own texts (add-on names and what they include, zone names, cancellation policy, what to expect, the guarantee) are in the language you typed them.

Steps

1. Open Settings and find Languages. Shop default language is the language you type your menu and policies in. Customers who have not chosen a language see this one. To change it, pick the other language, read "Change the shop language?" and select Change language. Text you already typed stays as typed.

2. Your language is what the console uses for you. Other staff choose their own.

3. If you see "Automatic translation is off", nothing is translated for you. Customers see your text as you typed it, so type the other language yourself in the Translations table.

4. In Translations, use Section (Add-ons, Zones, Policies and texts) and Status to filter. Each row shows the Source on the left, the Translation next to it and a status: auto, reviewed, manual, pending, source changed or not translated.

5. Fix a row with Edit translation, type the text and select Save. Owners can also select Edit source. For machine text you have read, select Mark reviewed, or Mark all reviewed for a whole section. Keep accepts a translation after the source changed; Re-translate and Translate now need automatic translation on.

6. Add your own terms under Glossary (From, Term, Translation, then Add term), such as the brand name of a service. Platform terms are fixed.

7. To see the booking page in the other language, open Share. Under "Links that open in a set language", copy Booking link in Spanish (or English) and open it. QR code language sets the language of the printable QR code.

What happens next

• Customers see their own language where you have text for it: the one they chose when booking, or your shop default.
• A row marked source changed means you edited the original after it was translated; check it again.
• Usage this month shows the characters translated against the monthly limit.

If something goes wrong

• A customer sees English where you expected Spanish. The row has no Spanish yet: its status is not translated. Open Edit translation and type it.
• "Waiting: this month's translation limit was reached." Type the text by hand, or try again next month.
• "Waiting: the text is too long to translate automatically." Type that row by hand.
• Email wording. Emails have their own English and Spanish tabs in Email templates.

Related

Email templates · Set up your shop for the first booking