Canonical: https://app.steadystatecrew.com/help/plan-routes

# Plan routes for a day

On Schedule, select Plan routes, choose the crews and read Current against Proposed. Nothing on the board changes until you select Accept crew or Accept all.

On **Schedule**, select **Plan routes**, choose the crews and read **Current** against **Proposed**. Nothing on the board changes until you select **Accept crew** or **Accept all**.

## Before you start

You are signed in as the owner or a dispatcher. Crews need a shift that day and a start location; otherwise the panel lists them as skipped ("no shift that day", "no start location").

## Steps

1. Open **Schedule** and set the day you want with the date box or the arrows. A plan covers one day only; in **3 days** or **Week** the panel says "Plans ... only" with the date.
2. Optional: lock jobs that must stay where they are. Select the lock icon on a placed job ("Lock this job in place"). Locked jobs keep their crew and order.
3. Select **Plan routes** at the top right of the board. The **Plan routes** panel opens.
4. Under **Crews**, tick the crews to plan, then select **Plan routes** in the panel. A badge shows who made the plan: **Google** or **Estimates**.
5. Read the table: **Current**, **Proposed** and **Change** for **Drive time**, **Drive distance** and **Unassigned jobs**. Each crew line reads like "now ... proposed ... 4 stops". The route list shows each stop's "min drive", and **Locked**, **Started** or **Late** where they apply.
6. Check **Could not fit**. These jobs move to the **Unscheduled** tray, each with a reason and fixes to try. See [Place a job on a crew's day](https://app.steadystatecrew.com/help/place-a-job).
7. Select **Accept crew** on one crew, or **Accept all**. Accepted crews show **Accepted**.
8. Optional: select **Email customers their arrival hour**. Each customer on an accepted route gets a one-hour estimate inside their booked window, once.
9. To try again, select **Re-run keeping locks** (it shows how many jobs are locked).

## What happens next

Accepting moves jobs on the board and tells each affected crew's phone. A plan waiting on the board shows the badge **Proposed plan ready**; a nightly plan for tomorrow may already be there.

## If something goes wrong

- **"Jobs changed since this plan was made."** Select **Re-run** and accept the new plan.
- **"The route optimizer could not plan this day."** or **"This month's route-optimization limit is reached"**. Select **Plan with estimates instead**.
- **Accept buttons are greyed out.** The plan was **Superseded** by a newer one, or is already accepted. Plan again.

## Related

[Place a job on a crew's day](https://app.steadystatecrew.com/help/place-a-job) · [Read the Today page](https://app.steadystatecrew.com/help/today-board) · [Manage your team and their hours](https://app.steadystatecrew.com/help/team-and-hours)